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  • Customer Experience During Civil Unrest

Customer Experience During Civil Unrest

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E-TRAINING, Training Pills
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This webinar is designed to explore the change in customer behavior as they engage with brands during times of civil unrest. How will retailers need to rethink their service design and training to create an atmosphere that is consistent across the store fleets and overall CX design.

Learning Outcomes:

By the successful completion of this course participants will be able to:

– How to go beyond I&D trainings to develop effective CX design
– Stay true to mission statements and values rooted in inclusivity
– Increase new client acquisition and increase spend among existing clients

SPEAKER

CHRISTOPHER LACY, Assistant Professor, Fashion Management
Parsons School of Design, New York

Full content is available to GRA Members only.

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GRA_World
Gra_WorldGRA_World@Gra_World·
15 Jul

🚀 #WEBINARALERT!

“Customer Experience During Civil Unrest”

🎙 Speaker:
Christopher Lacy, Assistant Professor, Fashion Management
👉🏻 Parsons School of Design, New York

REGISTER NOW: https://bit.ly/2C8MPd6

Twitter 1283321900517785600
Gra_WorldGRA_World@Gra_World·
3 Jun

🚀 Thanks to Julie Dugas, Nicholas Giammarco, John Ryan (@newstores) and all the attendees!

More episodes will be coming soon on http://www.gra.world

#grainnovation #gra

Twitter 1268203923422281730
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