Tally scans the shelves three times a day in Dubai supermarket to spot missing, misplaced, unmarked, and incorrectly priced items
The first robot to be employed by a retailer in the Middle East is now on duty at Carrefour in Mall of the Emirates.
Tally, weighing up to 14kg and reaching a height of 163cm, is able to scan items on the shelves and report to the back office highlighting discrepancies in displayed items.
Tally scans the shelves three times a day, with each one taking up to 3 hours, using artificial intelligence to provide real-time insights on missing, misplaced, unmarked, and incorrectly priced items, before alerting a dedicated Carrefour team member to fix the issue.
The robot is also embedded with cameras and sensors enabling it to avoid obstacles while roaming the store.
Philippe Peguilhan, country manager of Carrefour UAE at Majid Al Futtaim Retail said: “Tally is yet another testament of Majid Al Futtaim’s commitment to innovate and lead the industry through unprecedented initiatives that drive efficiency and customer satisfaction.
“We have already seen a 30 percent increase in accuracy when it comes to scanning items on the shelves, and we are very excited for what else is to come.”
Customers shopping at Carrefour Mall of the Emirates are also encouraged to say hello, take photos and film their interaction using the hashtag #CarrefourTallyRobot.
Arabian Business. September 18, 2019.